Important Updates: ERP System Transition
Important Updates Regarding Our New ERP System Transition
We are pleased to share important updates as we prepare for the Go-Live of our new ERP system, Microsoft Business Central, on January 6, 2025.
This system upgrade represents a significant milestone in our journey to further enhance efficiency, improve processes, and deliver even better service to you. Below, we outline the changes and their impact on our operations.
Key Changes You Can Expect
Area |
Change |
Logistics |
|
Sales |
|
Billing |
|
Invoicing |
|
EDI Orders |
|
Webshop |
|
Important: Updated Email Addresses
To ensure a seamless transition, please use and whitelist the following email addresses in your system to prevent them from being marked as spam:
Function |
Email Address |
General Inquiries |
info@rema.eu |
Sales |
sales@rema.eu |
Logistics |
logistics@rema.eu |
Receiving Invoices from Rema® |
billing@rema.eu |
Submitting Invoices to Rema® |
invoice@rema.eu |
Service requests |
service@rema.eu |
Spare parts requests |
parts@rema.eu |
EDI Support |
edi@rema.eu |
Submitting and Receiving Invoices
- Submitting Invoices to Rema®:
If you need to send an invoice to Rema®, please ensure they are sent to invoice@rema.eu. This is the dedicated address for all invoice-related communication to Rema®. - Receiving Invoices from Rema®:
Invoices and credit notes from Rema® to you will be sent from billing@rema.eu. Please ensure this email address is whitelisted to avoid any delays or missed communications.
Benefits of the New System
This system upgrade will bring the following advantages:
- Faster, digital workflows for order processing and documentation.
- Reduced paper usage, benefiting the environment.
- Easy access to data via the newly developed Webshop.
- Improved delivery process with scanner-based workflows.
- Enhanced inventory management.
Need Assistance?
While we will do our utmost to minimize the impact for you, an unexpected disruption or a somewhat longer delivery time may occur during the first period after Go-Live.
For any questions or support during this transition, please contact your Rema® contact person or contact info@rema.eu. We are here to assist you and to ensure a smooth experience.
Thank you for your understanding and cooperation as we implement these improvements. We are confident this new system will help us serve you even better going forward.
Sincerely,
Sven Reichrath
Managing Director
REMA Holland B.V.